Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your data.

Last updated: December 2024

1. Introduction

Risk Ranger Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our health and safety management software and related services.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account information (name, email address, company name)
  • Payment information (processed securely via Stripe)
  • Health and safety documents and data you create
  • Communications with our support team

2.2 Automatically Collected Information

When you use our services, we automatically collect:

  • Device information and browser type
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyse usage patterns to improve user experience
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Professional advisers (lawyers, accountants)
  • Law enforcement when required by law
  • Business transferees in case of merger or acquisition

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We may retain certain information for legal or legitimate business purposes.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent

8. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@riskranger.co.uk
Address: Risk Ranger Ltd, London, United Kingdom