Terms of Service - Risk Ranger

Last updated: February 2026 (Version 2.2)

1. Agreement to Terms

By accessing or using Risk Ranger's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Description of Service

Risk Ranger provides cloud-based health and safety management software, including but not limited to risk assessment tools, method statement generators, RAMS pack creation, COSHH registers, and related features ("the Service").

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

Provide accurate, current, and complete information
Maintain the security of your password
Accept responsibility for all activities under your account
Notify us immediately of any unauthorised use

4. Subscription and Payment

4.1 Free and Paid Plans

We offer both free and paid subscription plans. Paid plans are billed monthly or annually as selected at the time of purchase.

4.2 Payment Terms

Payment is due at the beginning of each billing period. All fees are non-refundable except as expressly set forth in these Terms or as required by law.

4.3 Seat Count Accuracy and Remediation

Your subscription is billed based on the number of user seats associated with your account. You are responsible for ensuring that your paid seat count accurately reflects the total number of users (active and inactive) and pending invitations on your account.

We reserve the right to audit your account at any time to verify that the number of users does not exceed the number of paid seats. If a discrepancy is identified:

Retrospective Charges: We may apply a retrospective charge at the prevailing per-seat rate for any period during which unpaid users had access to the Service, calculated from the date the discrepancy first arose or the date it is reasonably determined to have arisen.
Account Adjustment: Alternatively, we may, at our sole discretion, deactivate user accounts that exceed the paid seat count. We will provide at least 5 business days' written notice (via email to the account owner) before deactivating any user accounts, during which time you may purchase additional seats to bring your account into compliance.
Repeated Non-Compliance: Persistent or deliberate circumvention of the seat-based billing system constitutes a material breach of these Terms and may result in immediate suspension or termination of your account.

By using the Service, you acknowledge that seat-based pricing is a fundamental part of our billing model and agree to cooperate with any audit or reconciliation process.

4.4 Price Changes

We reserve the right to change our prices. We will provide at least 30 days' notice of any price changes.

5. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose
Attempt to gain unauthorised access to any part of the Service
Interfere with or disrupt the Service
Upload malicious code or content
Violate any applicable laws or regulations
Infringe on the intellectual property rights of others

6. Your Content

6.1 Ownership

You retain all rights to the content you create, upload, or store using our Service. By using our Service, you grant us a limited licence to host, store, and display your content solely for the purpose of providing the Service.

6.2 Responsibility

You are solely responsible for the accuracy and legality of your content. Risk assessments and other documents created using our Service should be reviewed by a qualified health and safety professional.

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Risk Ranger and is protected by copyright, trademark, and other intellectual property laws.

8. IMPORTANT DISCLAIMER - Health & Safety Documents

THIS SECTION IS OF CRITICAL IMPORTANCE - PLEASE READ CAREFULLY

8.1 Tool, Not Advice

Risk Ranger is a software tool that assists users in creating health and safety documentation. Risk Ranger does NOT provide health and safety advice, consultancy, or professional services. The Service is not a substitute for professional health and safety advice from qualified practitioners.

8.2 User Responsibility

YOU, THE USER, ARE SOLELY AND ENTIRELY RESPONSIBLE FOR:

The accuracy, completeness, and suitability of all risk assessments, method statements, RAMS packs, COSHH assessments, and any other documents created using the Service
Ensuring all documents comply with applicable UK Health and Safety legislation, regulations, and industry standards
Reviewing, verifying, and validating all content before use
Obtaining appropriate professional health and safety advice where required
Implementing and maintaining safe systems of work in your workplace
Training your employees and contractors appropriately
All decisions made based on documents created using the Service

8.3 No Guarantee of Compliance or Safety

Risk Ranger makes absolutely no representation, warranty, or guarantee that:

Documents created using the Service will comply with any laws, regulations, or standards
Following the content of any document will result in a safe workplace or prevent accidents, injuries, or fatalities
Templates, suggestions, or pre-populated content are suitable for your specific circumstances
The Service will identify all hazards or risks applicable to your operations

8.4 Assumption of Risk

BY USING THIS SERVICE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

You assume all risk associated with using the Service and any documents created
You will not rely solely on the Service for health and safety compliance
You understand that workplace safety is YOUR responsibility, not ours
Serious injury, death, or property damage may occur if documents are inadequate or improperly implemented
Risk Ranger cannot be held responsible for any such outcomes

9. Limitation of Liability and Exclusion of Damages

9.1 Complete Exclusion of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RISK RANGER, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS ("RISK RANGER PARTIES") SHALL NOT BE LIABLE FOR:

Any personal injury, death, or bodily harm arising from or related to use of the Service
Any workplace accidents, incidents, or near misses
Any regulatory enforcement action, prosecution, fines, or penalties
Any claims, lawsuits, or legal proceedings brought against you by employees, contractors, or third parties
Any business interruption, loss of profits, revenue, or business opportunities
Any loss of data or documents
Any reputational damage
Any indirect, incidental, special, consequential, punitive, or exemplary damages
Any damages whatsoever arising from your use of, or inability to use, the Service

THIS EXCLUSION APPLIES REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF RISK RANGER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.2 Acknowledgment

You specifically acknowledge that Risk Ranger Parties shall have no liability whatsoever for any:

Death or personal injury, even if caused by negligence
Loss, damage, or injury to any person arising from documents created using the Service
Failure of documents to prevent accidents, injuries, or fatalities
Regulatory non-compliance or enforcement action
Claims by your employees, contractors, visitors, or any third party

9.3 Cap on Liability

In any event, to the extent any liability cannot be excluded by law, the total aggregate liability of all Risk Ranger Parties for any and all claims shall not exceed the greater of: (a) the amount you paid to Risk Ranger in the 12 months preceding the claim, or (b) £100.

9.4 Essential Basis

You acknowledge that these limitations of liability are an essential basis of the agreement between you and Risk Ranger, and Risk Ranger would not provide the Service without these limitations.

10. Indemnification

10.1 Your Indemnification Obligation

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS RISK RANGER AND ALL RISK RANGER PARTIES FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, CAUSES OF ACTION, PROCEEDINGS, LOSSES, DAMAGES, LIABILITIES, COSTS, AND EXPENSES (INCLUDING REASONABLE LEGAL FEES) ARISING FROM OR RELATED TO:

Your use of the Service
Documents you create, modify, or distribute using the Service
Any workplace accident, injury, illness, or death
Any breach of health and safety legislation or regulations
Any regulatory investigation, enforcement action, or prosecution
Your failure to obtain appropriate professional advice
Your failure to properly implement safe systems of work
Any claim by your employees, contractors, or third parties
Your breach of these Terms
Your violation of any applicable law or regulation

10.2 Survival

This indemnification obligation shall survive termination of your account and these Terms.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, error-free, or suitable for any purpose.

12. Termination

We may terminate or suspend your account at any time for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

You may cancel your subscription at any time through your account settings. Your account will remain active until the end of your current billing period.

13. Data Export

Upon request, we will provide you with an export of your data in a commonly used format. After account termination, we may retain your data for a reasonable period to allow for reactivation or as required by law.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@riskranger.co.uk
Address: Risk Ranger, London, United Kingdom